Mobile Device Support Specialist
Listed on 2026-03-12
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IT/Tech
IT Support, Technical Support
blue Stone Recruiting is a national search firm with a focus of placing top Web and Applications talent from the Analyst level to Directors of Application Development with prestigious organizations nationwide We are working with alarge financial institution that has asked us to find them a Mobile Device Support Specialist.
Job DescriptionThis role is on the End-User Computing team, which is responsible for testing, designing and implementing user facing enterprise solutions specifically to enhance their productivity. The successful candidate will be self-motivated with a broad understanding the Mobility market and a deep understanding of Air Watch, iOS and Android technologies. The role will require excellent problem-solving skills and the ability to rapidly learn and apply new and constantly evolving technologies.
Qualifications4+ years of mobile support services experience
In-depth experience in supporting iOS, Androids, Windows and other smartphones and tablets
In depth knowledge and experience in Mobile device configuration, app installations and troubleshooting
In-depth understanding of Air Watch and/or other Mobile Device Management systems (MDMs) as it pertains to mobile device support
Excellent client management skills, both through verbal and written interaction
Ability to work independently and collaboratively, outside of comfort zones
Good project management skills; ability to coordinate with colleagues on the project team; capacity to deliver results on time
Outstanding communication skills including the proven ability to convey complex ideas through clear communication, concise reports, and effective oral presentations
Excellent understanding Microsoft Outlook, Microsoft Direct Access and Windows platforms
Additional InformationWork with blue Stone recruiting to find your next Mobile Development role. You can find us at We look forward to speaking with you.
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