Benchmarking and Metrics Analyst

Title: Benchmarking and Metrics Analyst, Progression

Company: Tampa Electric Company

Location: Midtown East Tower, Tampa, Florida

Shift: 8 Hours x 5 Days

Hiring Manager: Dali Uresti

Recruiter: Mark E Koener

Benchmarking and Metrics Analyst roles support performance management activities for the TSI IT&T Department, gathering data, analyzing metrics, and facilitating communication with subject matter experts.

• Data Collection/Benchmarking – support data gathering, upload documentation, manage internal project plans.
• Metrics Analysis/Reporting – maintain the metrics library, produce dashboards, update digital signage.
• Information Exchange/Communication – send surveys, coordinate meetings, support SME participation.
• Other Activities – backup core team calls, represent activities, support technical writing, compliance, and service desk.

• Education – Associate’s Degree with 2 years IT/utility experience or equivalent;
  Bachelor’s in Computer Science, Information Systems, or related preferred.
• Licenses – ITIL certification expected within 6 months; current certification preferred.
• Experience – Minimum 2 years related finance or audit work; TECO utility experience preferred.
• Skills – Proficient Microsoft Office, strong communication, organizational skills, and technology understanding.
• Preferred Skills – SharePoint document management, financial acumen.

Normal office environment with occasional extended hours and weekends required.

Competitive Salary, 401k, Pension, PTO, Medical/Dental, Tuition Assistance, Wellness Programs, Bonus Plan, and more. TECO offers a competitive Benefits package.