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Senior Help Desk Technician II — ITIL-Driven Enterprise

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: CGS Federal (Contact Government Services)
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Senior Help Desk Technician II — ITIL-Driven Enterprise Support
A government services firm located in Tampa, Florida, is seeking a Senior Help Desk Technician to support Level 1 & 2 Help Desk services for senior management and staff. The candidate will manage user support, IT inventories, and provide end-user training while ensuring adherence to ITIL standards. The ideal applicant must possess relevant experience and technical skills, alongside a commitment to delivering exceptional service.

Benefits include health, vision, dental, and 401k. Join us to contribute to government innovation.
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Position Requirements
10+ Years work experience
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