ServiceNow Software Engineer

** Req :
** RQ220543

** Type of

Requisition :
** Regular

** Clearance Level Must Be Able to Obtain:
** Top Secret/SCI

** Public Trust/Other

Required:

** None

** Job Family:
** Software Engineering

*
* Skills:

*
* Building Architecture,Data Management,Service Now Platform

*
* Certifications:

*
* CompTIA Security+ CE | CompTIA - CompTIA

*
* Experience:

*
* 10 + years of related experience

** US Citizenship

Required:

*
* Yes

*
* Job Description:

*
* Transform technology into opportunity as a  
** Service Now Software Engineer
** pe what's next for mission-critical government projects while shaping what's next for your engineering career.

** MEANINGFUL WORK AND PERSONAL IMPACT:*
* As a  
** Service Now*
* ** Software Engineer** , the work you'll do at GDIT will be impactful to the mission of USCENTCOM. You will play a crucial role in the design, implementation, and optimization of our Service Now platform. The ideal candidate will possess deep technical expertise, strong leadership skills, and a proven track record of delivering scalable and upgrade-safe solutions. This role requires a strategic thinker who can align the platform with business objectives while ensuring system stability, security, and performance.

Key Responsibilities:

+ Platform Architecture and Design:
Develop and maintain the overall architecture of the Service Now platform, ensuring alignment with business needs and industry best practices.

+ System Maintenance and Upgrades:
Oversee system maintenance, upgrades, and enhancements, ensuring minimal disruption and optimal performance.

+ Workflow Development:
Design and implement workflows, business rules, client scripts, and UI policies to automate processes and improve efficiency.

+ Integrations:
Lead the design and implementation of integrations with external systems using REST, SOAP, LDAP, SSO, and other protocols.

+ ITOM and ITAM Implementation:
Configure and support ITOM and ITAM modules, including discovery, service mapping, asset management, and event management.

+ SPM/PPM Expertise:
Configure and maintain Strategic Portfolio Management (SPM) modules, including Demand, Project, Portfolio, and Resource Management, with a focus on Agile methodologies.

+ Database Management:
Manage Maria

DB installation, optimization, indexing, and coding to support platform performance.

+ Security and Compliance:
Configure and maintain system ACLs, certificates, and security protocols, ensuring compliance with organizational policies.

+ Monitoring and

Risk Management:

Monitor system stability, conduct risk assessments, and implement measures to prevent service degradation or interruptions.

+ Reporting and Analytics:
Develop dashboards, KPIs, and reports to provide visibility into portfolio performance, risks, and opportunities.

+ Documentation and Governance:
Create and maintain technical documentation, architecture diagrams, and governance standards for the platform.

** WHAT YOU'LL NEED TO SUCCEED:*
* Bring your engineering expertise along with a drive for innovation to GDIT. The Service Now Software Engineer must have:

+

Education:

Bachelor's degree with focus in Computer Science, Information Technology, or a related field.

+

Certifications:

Applicable DoD 8140 or DoD 8570 Certification (i.e., CompTIA Security + CE certification)

+

Experience:

10+ years of related experience in Service Now

+ Technical skills:

+ Proven work experience with the Service Now platform in a software development and systems architecture environment.

+ Proficiency in JavaScript, Glide API, and Service Now software development tools.

+ Familiarity with CI/CD pipelines, Git, and automated testing frameworks.

+ Strong understanding of system security, ACLs, and certificate management.

+ Proven experience with on-premises Service Now deployments and server administration (Windows/Linux).

+ Expertise in ITOM, ITAM, and SPM modules.

+ Strong knowledge of integration protocols (REST, SOAP, LDAP, SSO).

+

Experience with database management (Maria

DB preferred).

+ Required security clearance level:  
** Must have a current/active Secret clearance and TS/SCI eligibility is preferred.*
* + US citizenship required due to the Secret clearance requirement

+  
** This position requires working onsite at the client location 5 days a week initially. A hybrid work schedule of 3 days onsite and 2 days remote may be available after the initial period, based on project needs and client requirements.*
* ** GDIT IS YOUR PLACE:*
* At GDIT, the mission is our purpose, and our people are at the center of everything we do.

+ Growth: AI-powered career tool that identifies career steps and learning opportunities

+ Support:
An internal mobility team focused on helping you achieve your career goals

+ Rewards:
Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off

+ Community:
Award-winning culture of innovation and a military-friendly workplace

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centcomcits

The likely salary range for this position is $161,500 - $218,500. This is not, however, a guarantee of compensation or…