Network Engineer

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Professionals Tampa, FL, US

8 days ago Requisition

UDT is a national technology solutions provider that modernizes, connects, secures, and manages technology environments for commercial enterprises, state and local governments, and educational institutions. The trusted advisor to many of the nation’s top K-12 school districts and corporate leaders across a spectrum of industries including hospitality, health care, financial services and more – UDT offers one of the most robust suite of customizable, end-to-end technology solutions in the industry.

With a portfolio that spans IT managed services, endpoint lifecycle solutions, cybersecurity, networking, computing, cloud, connectivity, and voice services, UDT helps clients align technology with their most important business priorities – empowering insight-driven IT strategies that accelerate innovation, streamline costs, and reduce risk. Founded in 1995 and headquartered in Miramar, Florida, UDT has more than 400 professionals nationwide and growing operational facilities in Florida, Tennessee, Texas, and South Carolina.

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This is a full-time office-based position, located in Tampa, Florida.

The Network Engineer at UDT is responsible for the design, implementation, support, and continuous optimization of enterprise and carrier-grade network environments powered primarily by Cisco and Fortinet technologies. This role serves as a key technical resource within a high-performance Managed Services and Service Provider environment, supporting both customer-facing initiatives and internal network operations.

The ideal candidate possesses strong routing, switching, security, and service provider networking expertise, along with the ability to troubleshoot complex issues, support scalable architectures, and maintain highly available environments. This individual must demonstrate strong technical judgment, professionalism, customer communication skills, and the ability to operate independently in fast-paced operational environments.

This is a full-time, client-facing onsite role located in Tampa, Florida.

Primary Responsibilities

• Design, implement, maintain, and support enterprise and carrier-grade network infrastructures in predominantly
• Cisco and Fortinet environments.
• Provision and deploy new customer services, network expansions, and infrastructure upgrades while ensuring adherence to operational standards and best practices.
• Administer and support service provider network operations, including routing, switching, security, availability, uptime, performance optimization, and capacity planning.
• Troubleshoot and resolve complex network incidents, outages, and customer-impacting issues across multi-site and hybrid environments.
• Collaborate with Senior Network Engineers, Operations teams, vendors, and customer stakeholders to identify root causes, implement remediation strategies, and improve network stability and performance.
• Coordinate with third-party carriers, hardware vendors, and service providers to facilitate timely issue resolution and service restoration.
• Participate in network growth, modernization, and continuous improvement initiatives, including architecture enhancements and operational efficiencies.
• Create and maintain detailed technical documentation, diagrams, operational procedures, and customer-facing reports.
• Contribute to the development and maintenance of internal knowledge base resources and operational runbooks.
• Participate in scheduled maintenance windows, change management activities, and escalation support as required.
• Maintain adherence to client policies, security standards, operational procedures, and industry best practices.
• Perform other duties and responsibilities as assigned.

Education & Experience

• Bachelor’s degree in Telecommunications, Computer Science, Information Technology, or a related field; equivalent technical experience may be considered.
• Minimum of 5 years of experience supporting enterprise, MSP, or carrier-grade networking environments.
• FCP…