Marketing Technology Coordinator

Location:

This role may be based in our global operations center in Tampa, FL, or in Dallas.

We are seeking a Marketing Technology Coordinator to join our Marketing Technology Operations Team, supporting the implementation, optimization, and ongoing success of the firm’s marketing technology platforms. This role serves as a subject matter expert in Litera Foundation, Qorus Docs, and Inter Action, partnering closely with the Business Development & Marketing team to support firmwide initiatives.

• Leverage firm technology such as Litera Foundation (experience management), Inter Action (contact relationship management), and Qorus Docs (proposal generation) to document and track marketing activity.
• Participate in project teams to recommend, develop and implement enhancements to the marketing technology stack and related systems.
• Assist with testing of new releases and enhancements to drive adoption of the system.
• Serve as point of contact with technical resources to ensure daily functioning of certain systems.
• Perform day‑to‑day administration of the firm’s experience management platform, including data quality management.
• Collaborate with Practice Development teams to ensure matter experience is captured and accurately categorized.
• Develop, support, and maintain content such as RFP and pitch templates, graphical slides, league table and Chambers templates, and other Foundation output assets.
• Collaborate with key stakeholders to gather and translate needs into actionable technology solutions that strengthen the firm’s data strategy.
• Provide support to power users by researching, analyzing, and preparing reports on client, matter, relationships, and firm experience to support business development and strategic initiatives.
• Establish standard metrics reporting and analyze trends to measure effectiveness of marketing and business development activities.
• Maintain a regular work schedule and full attention to work activities during business hours unless otherwise required by law.
• Work on special projects and duties as assigned.

• Strong working knowledge of legal clients and markets; prior law firm or professional services firm experience preferred.
• Proficiency in legal technology systems such as experience management, workflow, project management, and practice management tools.
• Experience documenting and communicating processes and workflows.
• Exceptional proficiency with Microsoft Office Suite (especially PowerPoint and Word styles) and Visual Basic for Office.
• Experience with Power
  
  BI is a plus.
• Ability to develop effective collaborative relationships with teams, lawyers, administrative departments, and vendors.
• Champion of change management, process improvement, user adoption, and evolving data strategies.
• Demonstrated ability to manage multiple complex assignments with competing deadlines under minimal supervision.
• Experience managing projects from inception through planning, execution, and delivery phases.

• Bachelor’s degree in a relevant field.
• 3‑5 years of experience.

• Ability to sit or stand for extended periods; moderate or advanced keyboard usage.

• Location:
  
  Tampa, FL;
  Dallas; or District of Columbia.
• Base salary range: $80,000 – $120,000 per year (may vary by location).
• Bonus opportunities and an exceptional benefits package available.

• Comprehensive medical (PPO and HDHPs), dental and vision plans including domestic partners.
• Life and AD&D insurance.
• Short and long‑term disability insurance.
• Tax‑advantaged accounts for health care (FSA, HSA) and dependent care.
• Health advocacy services.
• Behavioral health and counseling resources for all family members.
• 401(k) with profit sharing.
• Backup dependent care.
• Senior care planning support.
• Resources for individuals with developmental disabilities and caregivers.
• Paid holidays and other paid time off, including leave for new parents.

Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.

Applicants who require an accommodation during the application process should contact Appl