Network Engineer

This is a full-time office-based position, located in Tampa, Florida.

The Network Engineer at UDT is responsible for the design, implementation, support, and continuous optimization of enterprise and carrier-grade network environments powered primarily by Cisco and Fortinet technologies. This role serves as a key technical resource within a high-performance Managed Services and Service Provider environment, supporting both customer-facing initiatives and internal network operations.

The ideal candidate possesses strong routing, switching, security, and service provider networking expertise, along with the ability to troubleshoot complex issues, support scalable architectures, and maintain highly available environments. This individual must demonstrate strong technical judgment, professionalism, customer communication skills, and the ability to operate independently in fast-paced operational environments.

This is a full-time, client-facing onsite role.

• Design, implement, maintain, and support enterprise and carrier-grade network infrastructures in predominantly Cisco and Fortinet environments.
• Provision and deploy new customer services, network expansions, and infrastructure upgrades while ensuring adherence to operational standards and best practices.
• Administer and support service provider network operations, including routing, switching, security, availability, uptime, performance optimization, and capacity planning.
• Troubleshoot and resolve complex network incidents, outages, and customer-impacting issues across multi-site and hybrid environments.
• Collaborate with Senior Network Engineers, Operations teams, vendors, and customer stakeholders to identify root causes, implement remediation strategies, and improve network stability and performance.
• Coordinate with third-party carriers, hardware vendors, and service providers to facilitate timely issue resolution and service restoration.
• Participate in network growth, modernization, and continuous improvement initiatives, including architecture enhancements and operational efficiencies.
• Create and maintain detailed technical documentation, diagrams, operational procedures, and customer-facing reports.
• Contribute to the development and maintenance of internal knowledge base resources and operational runbooks.
• Participate in scheduled maintenance windows, change management activities, and escalation support as required.
• Maintain adherence to client policies, security standards, operational procedures, and industry best practices.
• Perform other duties and responsibilities as assigned.

• Bachelor’s degree in Telecommunications, Computer Science, Information Technology, or a related field; equivalent technical experience may be considered.
• Minimum of 5 years of experience supporting enterprise, MSP, or carrier-grade networking environments.
• Active/current CCNP (Cisco Certified Network Professional) certification required.
• FCP (Fortinet Certified Professional) in Network Security preferred.
• Strong hands‑on experience with routing and networking technologies including BGP, OSPF, IS-IS, MPLS, SRv6, QoS, VLANs, VPN technologies, and high‑availability protocols.
• Experience troubleshooting complex Layer 2 and Layer 3 network environments.
• Experience supporting customer-facing production environments with strict uptime and SLA requirements.
• Strong understanding of network security principles, operational best practices, and change management processes.
• Ability to communicate technical concepts effectively to both technical and non-technical audiences.
• Experience supporting multiple customer environments simultaneously within an MSP or service provider organization strongly preferred.

• Must be able to travel to customer and operational sites as required.
• Must maintain a vehicle in safe and operational condition; vehicle stipend available.
• Vehicle and operator must remain compliant with all applicable Florida laws and regulations.
• Must reside locally within the HCPS operational area and be available for onsite responsibilities.

• Primary reporting location is the HCPS office,…