Network Operations ASI Coordinator

Overview

GDIT is looking for a Network Operations Authorized Service Interruption (ASI) Coordinator to support the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.

• Team Environment: The successful candidate must be an active, collaborative team player.
• Operational
  
  Schedule:
  
  This position operates within a 24/7 environment and is a shift-rotating role that strictly requires working nights and weekends.
• ASI Management: Oversee the overall management of intra-theater and inter-theater ASIs impacting HQ and Forward HQ USCENTCOM customers.
• Request Coordination: Process, prioritize, de-conflict, and track all incoming ASI requests.
• Impact Assessments: Provide detailed operational impact assessments on network systems due to requested ASIs.
• Information Gathering: Gather accurate information regarding network outages, security incidents affecting enterprise-wide services, and planned maintenance on USCENTCOM systems.
• Ticketing & Reporting: Complete trouble tickets using USCENTCOM-approved systems and generate reports to maintain situational awareness across the enterprise.

Bring your expertise along with a drive for innovation to GDIT. The Network Operations ASI Coordinator must have:

• Required:
  • Experience:
    
    5+ years of relevant IT or network operations experience.
  • Certification:
    CompTIA Security+ CE Certification.
  • Must have a current/active TS/SCI clearance
  • U.S. citizenship required due to the TS/SCI clearance requirement.
• Desired:
  • Education:
    
    Master’s Degree with a focus in Communications, Computer Science, Engineering, or a related field of study.
  • Certification: ITIL v4 Certification.

• Required Skills:
  • Shift Flexibility:
    Ability and willingness to work rotating shifts, including nights and weekends.
  • Technical Tools:
    Working knowledge of Microsoft products (Outlook, Word, Excel, PowerPoint, and MS Project).
  • Problem Solving:
    Demonstrated analytical and problem-solving skills to make appropriate technical decisions under pressure.
  • Communication:
    Strong interpersonal and presentation skills for interacting with team members and key customers.
  • Adaptability:
    Motivated, flexible, and able to produce high-quality results in an evolving, fast-paced environment.
  • Organization:
    Excellent organizational and follow-up skills with strong attention to detail.
  • Collaboration:
    
    Proven capability to work productively in a collaborative team environment.
• Desired
  
  Skills:
  
  
  • Direct experience with USCENTCOM and familiarity with its mission.
  • Knowledge and familiarity with USCENTCOM’s specific IT environment.

GDIT is your place. Our benefits package for all US-based employees includes medical, dental, vision, 401(k) with company match, paid time off, and other resources. We offer flexible work weeks where possible and a variety of leave options. Total rewards may include disability, life, insurance, and other programs.

Location:

USA FL Mac Dill AFB. Telecommuting:
Onsite.

The likely salary range for this position is $85,093 - $100,050. Salary will be set based on experience, location, and contractual requirements.

Scheduled

Hours:

40 per week. Travel:
Less than 10%.

Work Location:

USA FL Mac Dill AFB. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans.