Desktop Endpoint Engineer

Opportunity to join Manatt, Phelps & Phillips as a Microsoft Desktop Engineer, responsible for Windows migrations, endpoint management, and maintaining key Microsoft service systems.

• Build and maintain the firm’s Autopilot provisioning process.
• Deploy software to user computers via SCCM and Intune.
• Manage imaging from build to deployment and ongoing maintenance.
• Oversee all firm deployments to endpoints, packaging new software, and updating installed applications.
• Manage and maintain the configuration manager (SCCM) server and all distribution points.
• Patch endpoints monthly using WSUS for both user computers and servers.
• Enroll devices in Intune for computers and manage mobile devices via Intune as MDM, including approved mobile app deployment.
• Write and execute scripts for tasks such as AD updates and profile builds after first‑time log‑in.
• Provide Tier 3 support for escalated desktop issues related to application deployment.
• Evaluate current procedures and continuously improve practices.
• Follow escalation, communication, and change‑management policies for production system problems.

• 5+ years of experience with Windows Operating Systems and migrations.
• 5+ years of experience configuring and managing MS Teams, One Drive, and Office
  365 applications.
• Proficient with Active Directory, DHCP, DNS, GPO, Sites and Services, Logon scripts, and related technologies.
• Understanding of on‑premise versus cloud‑based server/software implementations, including Azure AD sync.
• Experience using Intune (or other MDM) to manage mobile devices and endpoints.
• Configuration and administration of Single Sign‑On and Multi‑Factor Authentication systems (Okta and Azure – a plus).
• Experience with email technologies such as archiving, antispam, backups, and SMTP tracking logs.
• Configuring conditional access policies for Exchange Online, Teams, One Drive, and Office
  365 applications.
• Planning, implementing, and troubleshooting Microsoft 365, Azure, Exchange Online, and Teams environments.
• Understanding of Azure PaaS and IaaS concepts.
• Power Shell scripting expertise.
• Certifications preferred (e.g., Windows, Microsoft Endpoint Manager, SCCM/MCSE).
• Strong communication skills—both written and verbal—and the ability to document system installation and configuration steps.
• Ability to work collaboratively in a team environment with systems administrators and other support organizations.

Manatt is an equal‑opportunity employer and is committed to a policy of non‑discrimination in employment on any basis, including race, color, religion, sex, age, national origin, disability, veteran status, and other protected classes.