Sr. ServiceNow Business Analyst

## Sr. Service Now Business Analyst Apply locations:
US - FL, Tampatime type:
Full time posted on:
Posted Todayjob requisition :
38981
** Job Family:
** SAAS/PAAS/Cloud Consulting
*
* Travel Required:

** Up to 10%
*
* Clearance Required:

** Active Top Secret (TS)
*
* What You Will Do:

*** Leading Service Now projects, including interacting with clients and users to identify and translate functional requirements
* Collaborating with Service Now development teams to design, develop, implement, and administer Service Now applications.
* Translating complex business requirements into technical designs and solutions using Service Now.
* Supporting Service Now projects by interacting with stakeholders to capture current state processes and pain points, and design future state processes.
* Maintaining frequent engagement with users and stakeholders throughout all phases of the overall project and development efforts.
* Collaborating closely with technical teams in their efforts to develop, configure, and enhance Service Now applications.
* Staying current with Service Now products, features, and industry trends to drive innovation.
* Conducting technical assessments and providing recommendations for improving existing Service Now implementations.
* Building functional work products such as, but not limited to, process maps, design documents, and communications.
* Supporting functional product testing and training activities.
* Creating technical and functional documentation for Service Now solutions.
*
* What You Will Need:

*** Must POSSESS and MAINTAIN a Federal or DoD "TOP SECRET" security clearance; candidates must obtain an approved adjudication of clearance before onboarding with Guidehouse.
* A Minimum of FIVE (5) years of Service Now or similar technology implementation experience
* Bachelor's degree:
Computer Science, Information Technology, Business, or related field.
* Experience with Software Development Lifecycle methodologies, deliverables, and controls
* Knowledge of Service Now Modules and capabilities such as GRC, SPM, and ITSM, as well as App Engine and Scoped Apps
* Experience with Software Development Lifecycle methodologies, deliverables, and controls
* Well-rounded technology consulting experience desired, to include the ability to define requirements, lead client meetings, facilitate UAT, and conduct training
* Experience working in an Agile environment
** What Would Be Nice To Have:
*** Candidates with an Active "TOP SECRET" or higher-level clearance are preferred
* One (1) or more Service Now certifications (e.g., CSA, CIS, CAD)
* Agile, SCRUM, or SAFe certifications
* Excellent verbal and written communication skills
* Strong analytical, problem-solving skills
* Ability to work effectively in a team environment
* Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels
* Heightened attention to detail
* Knowledge of the capabilities of other low-code and no-code technology platforms, such as Power Apps, Power Automate, SharePoint, UiPath, Databricks, Power BI, and Tableau
* Hands-on experience configuring Service Now solutions
* General understanding of financial management aspects (i.e., financial operations, financial innovation, internal control, risk management, etc.), particularly in a federal environment
*
* What We Offer:

** Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:
* Medical, Rx, Dental & Vision Insurance
* Personal and Family Sick Time & Company Paid Holidays
* Position may be eligible for a discretionary variable incentive bonus
* Parental Leave and Adoption Assistance
* 401(k) Retirement Plan
* Basic Life & Supplemental Life
* Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
* Short-Term & Long-Term Disability
* Student Loan Pay Down
* Tuition Reimbursement, Personal Development & Learning Opportunities
* Skills Development & Certifications
* Employee Referral Program
* Corporate Sponsored Events & Community Outreach
* Emergency Back-Up Childcare…