Senior Director, AI & Architecture; Insurance Industry

Senior Director, AI & Architecture (Insurance Industry Experience Required) page is loaded## Senior Director, AI & Architecture (Insurance Industry Experience Required) locations:
Tampa, Florida, UStime type:
Full time posted on:
Posted Yesterday job requisition :
JR109384

The Senior Director, AI and Architecture will lead the strategic vision, design, and execution of enterprise technology architecture and artificial intelligence capabilities across The Baldwin Group. This role is the firm’s primary driver in accelerating Baldwin’s transformation into an AI-driven organization, owning the design and deployment of an enterprise Agentic AI framework that enables autonomous, multi-step AI agents to operate across core business functions.

The Senior Director serves as a trusted partner to executive leadership and business unit leaders reporting to the CTO-Retail, ensuring that data, platforms, and emerging technologies enable scalable growth, operational excellence, and differentiated client experiences.
As a transformational technology leader, the Senior Director will advance the firm’s digital and AI maturity by aligning architecture strategy with business priorities, fostering innovation, and embedding enterprise standards that power long-term competitive advantage. This leader will be deeply fluent across leading large language model (LLM) ecosystems—including Anthropic Claude, OpenAI GPT, Google Gemini, and Meta LLaMA—and will drive the selection, governance, and optimization of the most appropriate models for Baldwin’s regulated, service-driven environment.

Primary Responsibilities:

Strategic Innovation & Growth  
• Partner with executive leadership to define and execute an enterprise AI and technology architecture strategy aligned with the firm’s mission, vision, and business basics—with a clear mandate to make Baldwin an AI-driven organization.  
• Scale with Vision:
Align data, platforms, security, and enterprise systems to enable sustainable, efficient growth.  
• Serve as a catalyst for innovation and dreaming—advancing AI, automation, and emerging technologies that transform colleague and client experiences.  
• Translate business strategy into modern architecture roadmaps that prioritize value, agility, and resilience.  
• Design, deploy, and govern an enterprise Agentic AI framework—enabling autonomous, multi-step AI agents to orchestrate complex workflows across operations, client advisory, risk analysis, and compliance functions.  
• Lead evaluation and selection of LLM platforms—including Anthropic Claude, OpenAI GPT-4o, Google Gemini, Meta LLaMA, and Microsoft Azure OpenAI—based on performance benchmarks, data security, regulatory fit, and cost of ownership for Baldwin’s environment.
Enterprise Architecture Leadership  
• Establish and govern enterprise architecture standards across applications, data, integrations, infrastructure, and security.  
• Lead modernization of core platforms to ensure scalability, interoperability, and future-ready capabilities.  
• Drive alignment of technology ecosystems across business units to eliminate redundancy and enable seamless collaboration.  
• Ensure architecture decisions balance innovation, risk management, cost efficiency, and long-term sustainability.
AI & Intelligent Automation Leadership  
• Define and lead the enterprise AI strategy, establishing a clear vision for how artificial intelligence will transform colleague productivity, client experience, and business performance.  
• Identify, prioritize, and scale high-impact AI use cases across operations, client advisory, risk analysis, and workflow optimization.  
• Champion intelligent automation by integrating AI into core platforms, processes, and decision frameworks to streamline execution and reduce manual effort.  
• Establish responsible AI governance, ensuring ethical use, model transparency, security, and regulatory alignment.  
• Partner with business leaders to embed AI-powered insights into everyday workflows, enabling faster, smarter decision-making.  
• Oversee development and deployment of machine learning, generative AI, agentic systems, and advanced analytics solutions that create…