Manager - ServiceNow Tampa - FL - US R1602511

Position: Manager - ServiceNow Tampa - FL - US + 1 more R1602511
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** Working with Us
** Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:  
** Position:
** Manager#
** Location**:
Tampa, United States At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology, and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer.

Join us and make a difference.

Position Summary At BMS, digital innovation and Information Technology are central to our vision of transforming patients’ lives through science. To accelerate our ability to serve patients around the world, we must unleash the power of technology.  We are committed to being at the forefront of transforming the way medicine is made and delivered by harnessing the power of computer and data science, artificial intelligence, and other technologies to promote scientific discovery, faster decision making, and enhanced patient care.

This position is responsible for the design, development, and implementation of complex Service Now solutions. This includes working with business stakeholders to understand their needs and develop solutions that meet those needs. This role is also responsible for maintaining and enhancing existing applications, as well as troubleshooting and resolving any issues that arise.

If you want an exciting and rewarding career that is meaningful, consider joining our diverse team!

Desired Candidate Characteristics:
· Have a strong commitment to a career in technology with a passion for healthcare.
· Ability to understand the needs of the business and commitment to deliver the best user experience and adoption.
· Able to collaborate across multiple teams.
· Demonstrated leadership experience.
· Excellent communication skills.
· Innovative and inquisitive nature to ask questions, offer bold ideas and challenge the status quo.
· Agility to learn new tools and processes.

Key Responsibilities
· Work with stakeholders to understand their needs and develop solutions accordingly.
· Stay up to date on latest Service Now features and functionality.
· Communicating and collaborating with cross-functional teams to identify and document business processes that can be automated using Service Now.
· Working with a user experience mindset to develop and deploy solutions for customers.
· Participating in agile planning ceremonies to help define and prioritize Service Now work for upcoming sprint.
· Must be self-directed with proven ability to make mature decisions supported by thorough data and process analysis.
· Sharing knowledge and best practices with other team members through code reviews, pair programming, and training sessions.
· Mentor and train junior Service Now developers.

Qualifications & Experience
· Requires thorough knowledge of the principles and concepts of a discipline and developed knowledge of other related disciplines,…