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Help Desk Engineer: Jira/GitLab + SLA Tracking
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-06-08
Listing for:
Quiet-Professionals-LLC
Full Time
position Listed on 2026-06-08
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Quiet-Professionals-LLC is looking for a Help Desk Support Engineer in Tampa, FL. This full-time role provides technical support for JIRA and Git Lab and requires expertise in troubleshooting and user access management. Candidates must have an associate's degree or three years of IT support experience.
You will train end-users, establish workflows, and manage service level agreements. Candidates should possess strong communication skills and the ability to resolve issues efficiently. Preferred certifications include CompTIA A+ and ITIL Foundation.
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