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Help Desk Lead - ITIL & Global ; TS/SCI
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-06-10
Listing for:
Quiet-Professionals-LLC
Full Time
position Listed on 2026-06-10
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Quiet-Professionals-LLC in Tampa, FL is looking for a skilled Help Desk Lead to manage a technical help desk team. The role involves leading IT support services and ensuring compliance with service level agreements.
The ideal candidate should have at least 5 years of relevant experience, proficiency in ticketing systems such as JIRA and Service Now, and expertise in ITIL service management principles. A bachelor's degree in a related field is required.
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