Site Lead - Enterprise Knowledge Management; EKM

Position: Site Lead - Enterprise Knowledge Management (EKM)
Overview

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is seeking an experienced Site Lead to support a large-scale Enterprise Knowledge Management (EKM) program for U.S. Special Operations Command (USSOCOM), supporting HQ & SOCCENT at Mac Dill Air Force Base.

The Site Lead serves as the primary on-site representative responsible for coordinating contract execution, engaging stakeholders, supporting knowledge management initiatives, and ensuring successful delivery of program objectives. This position requires a collaborative leader capable of working across military, government, civilian, and contractor organizations within a dynamic operational environment.

The successful candidate will work closely with customer leadership, functional stakeholders, and geographically dispersed teams to promote information sharing, organizational collaboration, governance, and mission effectiveness across the Special Operations enterprise.

Location:

Onsite - Mac Dill Air Force Base

Responsibilities

* Serve as the primary on-site point of contact for the assigned customer organization.

* Coordinate day-to-day execution of contract activities and support delivery of program objectives.

* Build and maintain effective working relationships with military, government civilian, and contractor personnel.

* Support implementation and sustainment of enterprise knowledge management strategies, processes, and governance initiatives.

* Facilitate collaboration, information sharing, and stakeholder engagement across the organization.

* Coordinate meetings, working groups, training events, and customer engagements.

* Monitor performance, identify risks and issues, and support development of mitigation strategies.

* Prepare and deliver reports, briefings, status updates, and other program documentation.

* Support organizational change, process improvement, and continuous improvement initiatives.

* Ensure compliance with contract requirements, security requirements, and organizational policies.

Qualifications

* Bachelor's degree and/or equivalent combination of education, military service, and professional experience.

* Experience supporting Department of Defense, Combatant Command, Service Component, Special Operations, Joint, or other complex federal environments.

* Demonstrated leadership experience coordinating teams, stakeholders, and mission activities.

* Strong written, verbal, and interpersonal communication skills.

* Experience facilitating meetings, developing reports, and interacting with senior leaders.

* Ability to work independently in fast-paced and dynamic operational environments.

Preferred Qualifications:

* Experience supporting Knowledge Management, Information Management, Program Management, Organizational Change Management, Collaboration Technologies, or related mission support functions.

* Experience supporting USSOCOM, Theater Special Operations Commands (TSOCs), Service Components, Combatant Commands, or Joint organizations.

* Familiarity with Microsoft 365, SharePoint, collaboration platforms, workflow modernization, or information-sharing environments.

* Agile, ITIL, or similar professional certifications.

Clearance Requirement:

* Must hold at minimum Active Secret (Top Secret with SCI eligibility preferred)

* Must be a US Citizen

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology…