Business Systems Analyst

Senior Business Systems Analyst (IT Metrics & Reporting)

Location:

Hybrid (Tampa, FL or Dallas, TX)

Duration:
Contract

ewWe are seeking a Senior Business Systems Analy st to support enterprise IT performance measurement and reporting initiatives. This role will partner closely with business and technology stakeholders to define, develop, and deliver meaningful metrics, dashboards, and insights that drive informed decision-making at the leadership level l.This is a highly analytical role focused on transforming complex technology data into actionable, business-aligned insights while strengthening reporting governance and data integrit y.

• nt Define and evolve IT metrics, KPIs, and performance reporting framewor
• ks Support the development and enhancement of IT scorecards and dashboar
• ds Analyze historical data to establish performance targets and threshol
• ds Identify trends, risks, and optimization opportunities through data analys
• is Collaborate with stakeholders to improve metric definition, accuracy, and relevan

• ry Gather, document, and validate business and technical require men
• ts Translate complex IT concepts into clear reporting and metric definitio
• ns Partner with engineering and BI teams to deliver reporting solutio
• ns Ensure requirements are traceable, testable, and aligned to business goa
• ls Collaborate on enhancements to dashboards and reporting too

• ng Perform advanced data analysis using Excel and S
• QLValidate data accuracy, completeness, and consistency across syste
• ms Support testing and validation of BI dashboards (e.g., Power B
• I)
  Develop executive-level reporting materials and presentatio
• ns Deliver insights and recommendations to leadership stakeholde

• on Facilitate workshops and working sessions to define and refine metri
• cs Communicate effectively with both technical and non-technical audienc
• es Present findings, insights, and recommendations to senior leadersh
• ip Drive alignment across cross-functional tea

• on Manage work items and workflows using Agile tools (e.g., JIR
• A)
  Maintain organized documentation of requirements, decisions, and outpu
• ts Support governance processes for reporting consistency and transparen
• cy Contribute to continuous improvement and a data-driven cultu

• red6+ years of experience as a Business Systems Analyst or similar r
• ole Strong experience
• in:
  
  Data analysis and metrics developm
• ent Advanced Excel (modeling, analys
• ing Requirements gathering and document at
• ion Proven ability to translate technical concepts into business insig
• hts Experience working in Agile environments (JIRA or similar too
• ls)
  Strong communication, facilitation, and stakeholder management ski