Solutions Analyst III - Test Automation

Solutions Analyst III – Realtime Payments Group

This role bridges the gap between product owners, business, operations, and software developers by leveraging technical fluency and strong analytical reasoning skills.

Key responsibilities include:

• Eliciting and documenting comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility.
• Translating complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability.
• Conducting in-depth data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision‑making and key business initiatives.
• Collaborating with cross‑functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy.
• Continuously enhancing technical knowledge and staying current with industry trends, ensuring the application of best practices and innovative solutions to address evolving business needs.

• 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or related field.
• Proficiency in data analytics, including data extraction, modeling, and interpretation to support strategic decision‑making.
• Advanced data visualization capabilities, including hands‑on experience in implementing and managing BI dashboards.
• Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences.
• Advanced knowledge of data fluency, including experience handling large, diverse data sets and generating insights to drive business objectives.
• Experience with hands‑on automation of PDA/Smart Spec processes to operationalize standards and governance, accelerate documentation quality, and improve architecture review readiness.

• Exposure to ISTQB certification underpinning rigorous validation of end‑to‑end business and data flow requirements, enhancing defect prevention, traceability, and solution scalability.
• Experience with LLM automation to translate stakeholder inputs into structured specifications, auto‑generate test scenarios and release notes, and summarize analytics findings for BI dashboards; includes prompt engineering, model evaluation, and responsible integration into existing data pipelines.
• Experience with data analytics leadership: guide data extraction, modeling, and interpretation; establish metrics and dashboards; translate insights into actionable recommendations for strategic decisions and key initiatives.
• Experience with technical writing and communication leadership: create clear, concise documentation and reusable templates; facilitate stakeholder workshops; drive consensus across product owners, business, operations, and development teams.

JPMorgan Chase & Co. is an equal opportunity employer and an affirmative action employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, disability, age, marital status, veteran status, pregnancy, or any other protected characteristic. We provide reasonable accommodations for qualified applicants with disabilities. For more information, visit our FAQs for accommodation requests.