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Technical Support HelpDesk/Support IT Support

Technical Product Support Specialist II

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: Via Logic LLC
Full Time position
Listed on 2026-06-19
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A technology company is seeking a Technical Product Support Analyst II to focus on providing technical assistance for its products through inbound customer requests. The ideal candidate will have at least 2 years' experience in customer service, preferably in a call center environment. Responsibilities include resolving technical support issues, documenting customer interactions, and maintaining compliance with company policies. The position demands excellent multitasking and problem-solving abilities, alongside proficiency with Microsoft Office.
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