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Client Support Technician II

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: usf.edu
Full Time position
Listed on 2026-06-19
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

PRIMARY PURPOSE

The Client Support Technician II on the Oracle HR Help Desk team serves as a front line resource for resolving employee issues related to the Oracle Human Resources system. This role is pivotal in ensuring a smooth digital experience for clients by managing help desk incidents, maintaining service level agreements (SLAs), and improving client sentiment through responsive and effective support.

ADDITIONAL INFO FOR APPLICANTS

The selected candidate must have current work authorization in the United States. This position is not eligible for Visa Sponsorship.

USF offers GREAT BENEFITS to full time employees
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation Days
  • Paid Sick Days
  • 11 Paid Holidays
  • Various Retirement Options, including 401K employer match
  • Tuition Assistance (available for yourself, spouse, partner or dependent)

For more information about your total compensation package and other USF benefits, please visit:
Work at USF.

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