Senior Sales Engineer

Description

The Sales Engineer acts as the definitive technical bridge between our sales operations and our customers, translating complex business requirements into actionable enterprise IT solutions. Based out of our Tampa, FL HQ, this role primarily focuses on driving growth within our commercial segment while maintaining a foundational understanding of our federal offerings. By leveraging a wide breadth of IT knowledge—spanning on-premises, hybrid, and multi‑cloud architectures— the Sales Engineer provides direct pre‑sales support, leads technical presentations, and partners with Account Managers to successfully close deals.

The responsibilities of the Sales Engineer span multiple technological domains to support the sales cycle.

• Technical Pre‑Sales Support
  :
  Partner directly with Account Managers during customer meetings to provide high‑level technical expertise, establish technical credibility, and overcome complex technical objections to close deals.
• Solution Architecture & Design
  :
  Design comprehensive managed services and enterprise solutions utilizing our core technology stack, including Microsoft 365 ecosystems, Azure, and Google Cloud Platform (GCP).
• Security & Network Advising
  :
  Guide customers through secure architectures by leveraging a deep understanding of cybersecurity best practices and complex networking design.
• Customer Advocacy & Communication
  :
  Translate complex engineering concepts into compelling business value for commercial clients, ensuring proposed architectures align with their strategic business objectives.
• Cross‑Functional Collaboration
  :
  Act as the liaison between the sales team and the implementation engineering team, ensuring that proposed solutions are technically viable and transition smoothly from the sales cycle to operational execution.
• Federal & Commercial Alignment
  :
  While focused predominantly on commercial accounts, maintain a working understanding of regulated environments to identify cross‑selling opportunities, including environments designed to process Controlled Unclassified Information (CUI).

• Eight (8) or more years of experience in sales engineering, solutions architecture, or enterprise technology consulting, with a proven ability to design and present complex technology solutions, support pre‑sales engagements, and align technical architectures with customer business objectives.
• A broad, theoretical and practical understanding of enterprise systems.
• Comprehensive knowledge of multi‑cloud architectures, specifically integrating Microsoft Azure and Google Cloud Platform (GCP).
• Strong proficiency in networks, including an understanding of complex networking topologies.
• Solid foundational understanding of cybersecurity principles, enterprise security tools (such as Microsoft Sentinel and Defender), and identity and access management strategies.
• Proven track record in a pre‑sales, sales engineering, or highly customer‑facing technical role.
• Exceptional communication and presentation skills, specifically the ability to navigate the dynamic, often chaotic nature of the sales cycle.
• Familiarity with enterprise virtualization platforms, including Microsoft Hyper‑V and VMware.
• Conceptual understanding of emerging technologies, such as Artificial Intelligence in IT operations (AIOps), to articulate future value to potential clients.

• Industry‑recognized certifications to serve as strong indicators of advanced capability.
• Preferred credentials include technical or architectural certifications within the Microsoft Azure or Google Cloud Platform (GCP) ecosystems.
• A professional background or familiarity with the Defense Industrial Base (DIB) to assist with federal cross‑over opportunities.

• Customer‑Facing Leadership:
  The ability to command a room, guide technical conversations with executive stakeholders, and build trust with prospective customers.
• Solution Design:
  Exceptional architectural vision, demonstrating the ability to conceptualize scalable multi‑cloud environments that align with…