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HR Help Desk Technician II — SLA & Ticket Expert
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-06-23
Listing for:
University of South Florida
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
The University of South Florida is seeking a Client Support Technician II. This pivotal role provides essential support for the Oracle Human Resources system, ensuring a seamless experience for users.
Your responsibilities include resolving employee issues, managing help desk incidents, and collaborating with other teams. The ideal candidate will have a high school diploma, customer service experience, and proficiency with JIRA.
Benefits include medical, dental, and vision insurance, along with tuition assistance and an employer-matched 401K.
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