Assistant Manager Trade Programs Technology
Listed on 2026-06-26
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IT/Tech
CRM System
Be a part of a revolutionary change! At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. If you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Our success depends on people who are committed to our purpose and have an appetite for progress. This position sits with our Swedish Match affiliate.
The Trade Programs Technology & Infrastructure Assistant Manager supports the execution and maintenance of Trade Promotion Management (TPM) processes within Salesforce Consumer Goods Cloud. This role focuses on day‑to‑day platform management, data integrity, and operational support to ensure trade programs are accurately set up, maintained, and executed. The position requires strong system proficiency, attention to detail, and the ability to work cross‑functionally to support commercial teams.
Yourday to day
- Execute trade program setup, updates, and ongoing maintenance within Salesforce TPM.
- Maintain TPM templates, master data, and workflows to ensure accuracy and consistency.
- Perform routine data validation and resolve data discrepancies in partnership with IT and Data teams.
- Monitor, track, and prioritize TPM system and data issues, ensuring timely resolution and clear escalation of recurring or high‑impact issues to leadership and IT partners.
- Contribute to system enhancements through testing, validation, and user training activities.
- Coordinate cross‑functional program execution and resolve system/process questions.
- Manage non‑standard program scenarios and exceptions, ensuring accurate system setup.
- Maintain and update documentation for TPM processes and workflows.
- Validate that trade programs are set up against defined standards and escalate exceptions as needed.
- Support continuous improvement initiatives for TPM processes and tools.
- Provide day‑to‑day system and process support for Sales, Trade Marketing and Finance teams.
- Troubleshoot TPM‑related issues and coordinate resolution with IT and Data teams.
- Support onboarding and guidance for users on TPM tools and templates.
- Bachelor’s degree in business, finance, marketing or related field.
- Ideal candidate would have 1+ years of working with Salesforce or similar CRM platforms.
- Ability to manage multiple priorities with high attention to detail.
- Strong communication and cross‑functional collaboration skills.
- Familiarity with Salesforce Consumer Goods Cloud or TPM tools a plus.
- Experience with trade promotion, sales support, or financial coordination processes preferred.
- Authorized to work in the US now and in the future without sponsorship.
Annual Base Salary Range: $88,000 - $110,000
What we offer- Competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more.
- Hybrid model of working that promotes flexibility in the workplace.
- Freedom to define your future and ours; the ability to take risks, experiment and explore.
- Inclusive, diverse culture where everyone’s contribution is respected and you feel like you belong.
- Opportunities for ambition and skill development with a global business – endless opportunities to progress.
PMI is an Equal Opportunity Employer.
PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.
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