Senior Manager, Business Solutions and Reporting

Senior Manager, Business Solutions and Reporting

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

This role involves analyzing and optimizing current and prospective business processes. This role will require to lead efforts to analyze current processes, identify improvement opportunities, and determine effective technical solutions. Managing cross-functional teams and projects focused on optimizing workflows and enhancing operational efficiency. Whether it's evaluating and refining current processes or proposing innovative approaches for new initiatives, your focus will be on delivering strategic solutions that align with the goals of People Services and the broader company strategies and objectives, ensuring their work supports organizational priorities.

This position offers an exciting opportunity for a skilled professional to drive impactful changes through comprehensive analysis and the application of cutting-edge technical solutions. If you are passionate about optimizing business processes and have a strong analytical background, we encourage you to apply for this dynamic role.

Responsibilities

• Lead the development of comprehensive documentation, including business requirements documents, for implemented solutions, integrations, and data flows, ensuring clarity and facilitating knowledge transfer within the organization.
• Proactively identify efficiencies in current processes and independently drive the design of business solutions, workflows, and integrations that enhance operational efficiency across People Services systems and platforms.
• Lead and expand the use of low code/no code technology by establishing best practices and guiding the team in delivering flexible, scalable solutions with speed and agility.
• Guide the resolution of complex business and technical issues, assessing implications on workflows, data integrity, and outcomes across People Services and adjacent disciplines to ensure cohesive, enterprise-aligned solutions.
• Actively listens and provides constructive feedback to peers, proficiently leading discussions to gather pertinent facts, analyzing information, and subsequently contributing to the design, review, and implementation of business solutions, workflows, and integrations, while fostering mutual growth and learning within the team.
• Collaborate closely with cross-functional teams as well as business stakeholders to understand requirements, pain points, and objectives, and translate them into functional/technical specifications and solutions for our IT partners.
• Establish and maintain strong relationships at all levels, communicating effectively with IT partners, business stakeholders, and external vendors to ensure alignment and trust
• Proactively research and evaluate emerging technologies, AI trends, and industry best practices, bringing forward-looking recommendations that drive innovation and continuous improvement within People Services.
• Strong self-management skills, with a demonstrated ability to independently prioritize, organize, and drive personal and professional development
• Collaborate with leadership to provide strategic insights, reports, and recommendations based on data analysis and AI-driven insights.

Qualifications and Experience

• Bachelor's degree in Business Analytics, Information Technology, or Business Administration (focusing on Information Systems), or a related field.
• 10-12 years' experience in leadership, consulting, overseeing teams in business solutions, data analytics, and integrations, preferably in a fast-paced business environment.
• Subject matter expert in business solutions, data analytics, and integrations, with advanced knowledge of adjacent disciplines including HR technology, data architecture, and AI applications, including machine learning, natural language processing, and computer vision.
• Demonstrates high emotional intelligence (EQ), with the ability to remain calm and composed under pressure while navigating complex, fast-paced environments.
• Experience with cloud-based data platforms such as Databricks (on Azure or AWS) and the ability to connect these environments to Power BI for HR reporting purposes is desirable
• Familiarity with low code, no code,…