Temp - Learning & Development

Quality Carriers® is the leading bulk liquid chemical transportation provider in North America, operating a fleet of over 2,500 trucks and 6,400 trailers across 100+ locations.

The Temp – Learning and Development (L&D) Coordinator operates as a hybrid administrator and instructional designer, responsible for high‑volume administrative workflows, training logistics, and front‑end LMS data accuracy. The role focuses on executing training completion processes, coordinating sessions, and converting legacy training materials into modern formats.

Process Automation and L&D Administration:

• Continuously evaluate current L&D administrative workflows and creatively apply AI solutions (e.g., Google Gemini, automated scripts, spreadsheet macros) to reduce manual data entry and streamline operations.
• Serve as the initial gatekeeper for all new training requests submitted through the centralized Training Request Form, utilizing automated triage and documentation to forward requests to the appropriate SME.
• Plan and coordinate training sessions including venues, materials, and resources.
• Perform various other tasks as assigned by the department manager.

LMS Management and Data Integrity:

• Update and maintain LMS content and report data, looking for opportunities to batch or automate repetitive system updates.
• Systematically audit LMS data against sync data to ensure accurate user provisioning and compliance training assignments.
• Resolve complex, recurring user provisioning errors, such as account duplication and erroneous group assignments.
• Clean up and maintain the existing LMS content library, including fixing titles needing review dates and migrating legacy content formats.
• Ensure accuracy of user data to support automated workflows for the distribution of mandatory progress and completion reports to managers, supervisors, and other stakeholders.

L&D Asset Management:

• Proactively manage the company’s Learning and Development materials and resources, ensuring they are catalogued correctly in the company’s central repositories to prevent loss of intellectual property.
• Own the technical compilation and formatting of training materials, creatively merging files and ensuring print‑ready formats with accurate branding.
• Update and maintain all New Hire Orientation (NHO) materials to reflect organizational, personnel, and legal requirement changes.

• Creative Problem‑Solving & Automation:
  Demonstrates forward‑thinking ability to identify process bottlenecks and implement creative, tech‑driven solutions.
• AI & Tech Proficiency:
  Highly tech‑savvy with proficient skills in MS Office, Google Workspace (Docs, Sheets), and practical experience using generative AI tools (e.g., Gemini) for workflow automation and administrative efficiency.
• Analytical
  
  Skills:
  
  Strong critical thinking and data analysis capabilities.
• Organization & Detail:
  Highly organized with extreme attention to detail regarding document formatting, branding, and data integrity.
• Autonomy:
  Ability to work independently, prioritize tasks, and meet deadlines in a fast‑paced environment.
• Preferred:
  Familiarity with performance metrics and continuous improvement processes.

• Practical experience and technical ability are prioritized over a specific degree. Academic background in a technical, administrative, or Learning & Development role is welcome.
• Demonstrated proficiency in systems management and administration is strongly preferred.
• Experience in operational systems analysis, logistics, or transportation is preferred.

This is a full‑time position, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Up to 25%.

The employee will regularly and repetitively be required to talk, hear, sit, type, reach, and grasp in a typical office environment. This position may require standing, walking, bending, kneeling, stooping, or crouching and frequent lifting of up to 20 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Quality Carriers, Inc. provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.