SITEC - Systems Administrator - MacDill

Responsibilities

Peraton requires Systems Administrators to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM. This position is located at Mac Dill AFB in Florida.

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (Net Ops); maintain systems and network infrastructure; provide end user and common device support;

provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end‑user who operate around the globe 24x7x365.

Systems Administrators provide various project management, technical, and administrative support for assets employed at approved global locations and support the development of policies and procedures. They must possess strong problem‑solving, analytical and communication skills, in addition to in‑depth technical knowledge of the Government’s systems’ hardware and software.

Duties include but are not limited to:

• Performs tier one and two network and systems support in accordance with the SIE OPORD.
• Provides support to systems hosting complex operational databases, software configuration control, and system interfaces for computer systems.
• Maintains file servers, network access, documents, analyzes and troubleshoots systems anomalies to ensure optimum equipment performance.
• Monitors and controls one or more mid‑range application servers.
• Studies program operating instructions to determine equipment setup and operations.
• Monitors the operation of assigned applications and storage devices and determines the point of hardware or software failure.
• Troubleshoots and configures systems in accordance with standard procedures to continue operations when individual units of a system malfunction.
• Coordinates with software systems engineering or applications developers as necessary to correct errors.
• Maintains operating records such as machine performance and production reports.
• Installs operating system software, patches, and upgrades.
• Analyzes, troubleshoots and resolves system hardware, software, and networking issues.
• Configures, optimizes, fine‑tunes, and monitors operating system software and hardware.
• Performs system backups and recovery.
• Conducts server builds.
• Completes troubleshooting issues related to infrastructure including VDI components.
• Develops and maintains SOPs for the infrastructure including VDI Environment.
• Develop in‑depth knowledge of system administration and processes for the diverse systems and networks managed, including monitoring and supporting routine patches, installs, upgrades, and task orders impacting computer systems.
• Track, review, and ensure the quarterly implementation of Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) across computer systems.
• Oversee and update Plan of Action and Milestones (POA&Ms) across HQ Campus ESSM packages. Ensure quarterly updates include the latest scan results, STIG implementations, and evidence demonstrating progress in mitigating vulnerabilities.
• Maintain comprehensive records of deviations from the USSOCOM Enterprise Baseline for software and hardware configurations within HQ Campus systems.
• Work closely with System Owners and Planners to provide Information Assurance guidance for new project initiatives and package renewals. Collaborate on developing, updating, and sustaining critical cybersecurity documentation, such as:
• System Security Plans
• Business Continuity Plans
• Concept of Operations (CONOPs)
• Vulnerability Management Plans
• Ensure that hardware/software artifacts for MASS packages are kept current, coordinating with appropriate offices for re‑approval of systems with lapsed statuses.
• Serve on the HQ Campus Change Control Board as a…