Sr. Operations Analyst

Operations Analyst Sr.

The Operations Analyst Sr. is responsible for and will oversee the development and analysis of complex organizational plans and metrics designed to identify, manage, and direct critical resources. This position plays a pivotal role in shaping current mission strategies and priorities to support the SOCOM Information Environment (SIE) and broader SOCOM operations. As a senior leader, the analyst will advise on, develop, and integrate IT best practices directly into the current IT environment to drive continuous opportunities for operational improvement.

Primary responsibilities include overseeing the formulation, evaluation, and comprehensive analysis of organizational plans to ensure alignment with evolving SIE mission strategies and priorities. The role also involves providing leadership in identifying, allocating, and managing human, technical, and financial resources across complex SOCOM operational initiatives. Additionally, the analyst will design, implement, and track high-level organizational metrics and key performance indicators (KPIs) to measure enterprise efficiency and mission success.

The position acts as a principal advisor to develop and directly integrate advanced IT industry best practices into the current IT infrastructure to optimize performance. The analyst will lead the identification of operational gaps or inefficiencies within the existing environment and engineer sustainable, modern process improvements. Finally, the role requires close collaboration with and advising senior government stakeholders and SOCOM leadership on strategic resource management and technical modernization efforts.

While this role may not have formal direct reports, the Operations Analyst Sr. provides senior-level oversight, direction, and mentorship to team members on operational planning, metrics development, and process integration techniques.

Education and/or experience required includes a Bachelor's Degree from an accredited college or university or experience in lieu of formal education. Relevant professional experience, specifically the performance of operational and strategic planning functions, is necessary. Extensive senior-level experience in IT environment planning or military operations support is highly preferred.

Knowledge, skills, and abilities include proven ability to oversee large-scale organizational plans and align technical resources with high-priority defense mission strategies. Strong working knowledge of enterprise IT environments, systems architecture, and the execution of industry best practices (e.g., ITIL, ITSM) is required. Exceptional capability to architect performance metrics frameworks and translate data trends into strategic, actionable directives is necessary. Confident presence with the ability to advise senior military and civilian leadership on complex technical and operational decisions is required.

Superior analytical skills are required to dissect current-state enterprise operations and introduce innovative, streamlined solutions.

Advanced certifications such as PMP, ITIL Expert, or Lean Six Sigma Black Belt are a plus but not required.

Security clearance is required. Must be a U.S. Citizen. Must be eligible for and able to obtain and maintain required security clearance/access approvals.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls;

operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift and or move up to 25 pounds.

Work environment is a general office environment.

Olgoonik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. As an Alaska Native corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law.