STINGRAI Field Service Rep

Stingrai Field Service Rep

HII's Mission Technologies division is seeking experienced Field Service Representatives (FSRs) to support the sustainment, integration, and enhancement of the USSOCOM Satellite Deployable Node (SDN) Family of Systems (FoS). These roles provide hands-on support to tactical communications systems across CONUS, with limited possible OCONUS travel, delivering life-cycle sustainment, training, systems integration, and on-site technical support that enables mission-critical C4

ISR capabilities for Special Operations Forces.

What You Will Do:

• Provide 24/7/365 Tier III technical support to units operating SDN equipment via phone, email, or on-site response
• Conduct full operational system checks, validate USSOCOM/SIE connectivity, and pull network services
• Inventory, track, and maintain program equipment using COLTS, DPAS, and DA Form 2062
• Deliver sustainment and OJT training; manage related documentation, reports, and training materials
• Coordinate equipment shipments, RMA actions, and logistics support for maintenance events
• Ensure all maintenance activities, inventories, and field events are accurately logged and reported
• Integrate new hardware/software into tactical network architectures; support RDT&E, demos, and capability development
• Configure and support tactical communications equipment including MANET radios (PRC-148C, PRC-163C, MPU-5)
• Support ATAK/WinTAK/CIVTAK implementation, including TAK Server deployment and training
• Conduct equipment evaluations, identify capability gaps, and support acquisition/vendor coordination
• Train end users and embedded personnel on new systems to maintain operational readiness
• Support integration across commercial and tactical networks, SATCOM, LTE, and router/switch environments
• Provide leadership and mentorship to less senior staff

What We Are Looking For:

• Clearance:
  Must be able to possess and maintain an active clearance ranging from Secret to TS/SCI.
• Security+ 5+ years of experience in tactical systems support, systems integration, or similar DoD technical roles.
• Strong knowledge of tactical network design, Linux/server administration, and C4
  
  ISR systems.
• Demonstrated ability to troubleshoot and configure secure communication networks and devices.
• Familiarity with SOF mission requirements and operational TTPs.
• Excellent communication skills, including technical documentation and stakeholder coordination.
• Education & Experience Requirements (Multiple Levels):
  Level 3: 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; or High School Diploma or equivalent and 9 years relevant experience.
• Level 4: 9 years relevant experience with Bachelors in related field; 7 years relevant experience with Masters in related field; or High School Diploma or equivalent and 13 years relevant experience.
• Level 5: 15 years relevant experience with Bachelors in related field; 13 years relevant experience with Masters in related field; or High School Diploma or equivalent and 19 years relevant experience.
• Preferred:
  Experience with tactical routers, switches, SATCOM systems, LTE/cellular tech, and secure certificate management. Familiarity with government property handling (GFP/CAP), acquisition processes, and fielding integration.

Physical Requirements:

May require working in an industrial or shipboard environment. Normally not required to lift more than 40 pounds higher than three feet above feet/floor level. May encounter extremes of temperature, pollution, humidity, noise, and other environmental factors while collecting data, observing performance of task teams.