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POS Applications Support Engineer — Level 2

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: Mad-Mobile
Full Time position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    Technical Support, IT Support, IT Specialist
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Mad Mobile is seeking a Level 2 Application Support Specialist in Tampa, FL to act as the primary escalation point for complex application issues. You will troubleshoot APIs, integrations, and authentication in enterprise environments, coordinating with engineering, QA, and customer success to maintain SLAs.

The role is on-site (Mon-Fri) in Tampa, requiring strong collaboration and documentation skills and a focus on stabilizing POS/retail applications with proactive monitoring.

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