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Technical Account Manager — Customer Success & Adoption

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: JobNimbus
Full Time position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below

Job Nimbus is seeking a Technical Account Manager to drive customer retention, risk mitigation, and product adoption across a curated book of business. You will lead proactive technical strategy and enablement to help customers become core users of the platform.

In this role, you will own client relationships, coordinate with CAEs and product teams, and manage escalations to protect CSAT and churn. You will also track metrics and influence adoption roadmaps through webinars and events.

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