Manager, AI Product and Data Architecture

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Full Time Tampa, FL, US

DEPARTMENT: Data Insights and Innovation

JOB TITLE: Manager, AI Product and Data Architecture

JOB CODE: MAPDA

FLSA STATUS: Exempt

EMPLOYMENT TYPE: Full-Time

JOB PURPOSE:

This role at Arbitration Forums is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).

The AI Product and Data Architecture Manager is responsible for understanding the opportunities brought by emerging technologies and Artificial Intelligence to the end-to-end insurance Claims process. This role is critical in the evolution of AF’s current product line functionality via identification of AI-powered capabilities.

As part of an AI-powered solution designing and implementation organization, this role will partner with AF’s stakeholders to identify opportunities to embed intelligent decisioning in the claims management ecosystem, modularizing current architecture via re-engineering, modularization, and shifting functional architectures to cloud.

The AI Product and Data Architecture Manager articulates the strategy for the definition and implementation of configurable and interoperable AI solutions and plug-and-play scenarios that provide our members and partners with options to realize the value of AF’s offerings, while minimizing technical debt and optimizing the value delivered.

This role collaborates with AI Innovation, Advanced Analytics, Operations, Marketing, Membership Experience, and IT functions to execute strategic plans that bring innovative solutions and excellent value to our members’ organization.

The AI Product and Data Architecture Manager is a critical player in AF’s journey to data-driven and AI-powered innovation, identifying and implementing strategies to enable the design, development, and implementation of complete and interoperable functional and technical capabilities.

• Acts as a role model within and outside AF.
• Performs duties as workload necessitates.
• Maintains a positive and respectful attitude.
• Communicates regularly with the departmental leader about department issues.
• Demonstrates flexible and efficient time management and ability to prioritize workload.
• Consistently reports to work on time, prepared to perform duties of the position.
• Meets Department productivity standards.
• Alignment with AF Leadership Brand.

• Partner with stakeholders to define strategies for the definition of configurable and interoperable AI products.
• Collaborate with AF’s stakeholders and IT to re-engineer the high-value functionality of current products and move it from on-prem to cloud.
• Works with IT in the development of strategies and roadmaps to sunset, refactor, or redefine current functionality in new AI-based architectures on cloud or hybrid environments.
• Define best practices for the generation and maintenance of functional roadmaps for AI solutions that prioritize the highest value items while removing technical debt.
• Partner with stakeholders to generate strategies for embedding AI solutions into business processes and applications, with a focus on progressive functionality deployment and modularization.
• Manage the orchestration of activities to ensure alignment of AI product architecture, software engineering and implementation across the AI product lifecycle.
• Lead the planification effort of AI-based initiatives, including time frames and deliverables, and work closely with Advanced Analytics, IT, Marketing, Operations, and AI COE to ensure capacity is reserved and obstacles that derail delivery are addressed.
• Create, socialize, and manage AI integration architectures, providing AI-powered functionality with a high level of interoperability, configurability, and modularization.
• Engage with partners to define marketplace deployment models, ensuring accessibility and integration with existing ecosystems.
• Collaborate with Customer Success and…