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Tampa IT Helpdesk Specialist — Service Desk Agent
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-07-25
Listing for:
Morgan & Morgan, P.A.
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Morgan & Morgan, P.A. is seeking an IT Service Desk Agent in Tampa, FL to provide frontline support to end-users via phone, email, and chat. The role requires troubleshooting, documentation, and timely escalation when needed.
You will work with the IT Service Desk team to maintain high customer satisfaction and first-call resolution, while leveraging tools like Fresh service and Office 365. Flexible hours may be required.
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