DAM Asset Librarian – Content Specialist

Position Overview:

• Provide user support and data entry for the company's digital asset management system which serves as the central repository for all marketing materials.
• The name of the system was branded by the company as Content Central and is a SAAS system called a DAM.
• User base is estimated at over 69, worldwide.
• Team enters reusable assets including images, design files and metadata.
• Content Central uploads are estimated at approximately 20, files per year.
• The team troubleshoots issues for users worldwide regarding file retrieval or downloads.
• Audits and closely monitors system access for internal and external users.

• Collaborate with internal training team and agency partners to build training modules from approved tactics
• Ensure all metadata for image and illustration rights is entered into files
• Ensure all necessary components are included with submitted files
• Reconcile reports to ensure all files are uploaded into AEM system
• Standardize metadata and taxonomy for asset entry
• Perform file retrieval for user inquiries

• Customer service experience in a technical or systems environment
• Knowledge of Macintosh (MACs), Adobe Creative Suite
• Experience with digital asset management systems
• Detail-oriented with a strong technical aptitude
• Strong problem-solving and analytical skills demonstrating tenacity
• Excellent communication skills and ability to work in a fast-paced environment
• Experience with managing asset library and associated metadata
• Ideal Candidates Would Also Have:
• Pharmaceutical or Health Care industry experience a plus
• Library Science or Information Systems degree preferred
• Experience working in corporate or business environment
• Aptitude for business process and systems
• Proficient with MACs, Microsoft Suite, Adobe Creative Suite

• k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

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