Systems Integration & Production Engineer

** Req :
** RQ225291

** Type of

Requisition :
** Regular

** Clearance Level Must Be Able to Obtain:
** Top Secret/SCI

** Public Trust/Other

Required:

** None

** Job Family:
** IT Infrastructure and Operations

*
* Skills:

*
* End to End Implementation,Escalation Resolution,Patch Testing

*
* Certifications:

*
* CompTIA Security+ CE | CompTIA
- CompTIA, Microsoft Certified Solutions Expert (MCSE):
Server Infrastructure | Microsoft
- Microsoft

*
* Experience:

*
* 5 + years of related experience

** US Citizenship

Required:

*
* Yes

*
* Job Description:

*
* General Dynamics is seeking a highly skilled  
** Systems Integration & Production Engineer
** to join our mission-critical engineering team. In this role, you will bridge the gap between development and production, serving as the primary Subject Matter Expert (SME) for Microsoft Exchange across multiple isolated, high-security networks. You will architect, test, and validate configurations in a dedicated laboratory environment, and directly execute the strategic planning, rollout, and lifecycle maintenance across operational production environments.

This role requires a unique balance of rigorous integration lab testing, high-impact Tier 3 escalation support, and strategic engineering planning. Additionally, you will act as a critical troubleshooting liaison for our enterprise users accessing Department of Defense cloud tenants (
** DOD
365-Joint
** and  
** DOD
365-SEC** ), collaborating directly with external agency technicians to diagnose and isolate complex access issues impacting our workforce. You will also mentor lower-tier administrators to ensure maximum operational uptime.

** HOW A SYSTEMS INTEGRATION & PRODUCTION ENGINEER*
* ** WILL MAKE AN IMPACT:*
* ** Duties and Responsibilities*
* +  
** End-to-End Exchange Architecture:
** Lead the strategic planning, architectural design, building, and deployment of Microsoft Exchange Server infrastructure in both integration labs and active production environments.

+  
** Tier 3 Escalation Support:
** Serve as the ultimate escalation point for complex messaging and collaboration failures in production; perform deep-dive root cause analysis on highly classified networks.

+  
** Patch Compliance & IAVA Testing:
** Conduct Information Assurance Vulnerability Alert (IAVA) testing on Exchange and System Center suites in the lab to validate that security patches do not impede production functionality before deployment.

+  
** Cross-Domain Mail Flow:
** Maintain, configure, and optimize end-to-end mail flow across separated networks connected via specialized Email Guards; troubleshoot live operational routing anomalies.

+  
** Automation & Monitoring:
** Write, maintain, and execute advanced automation scripts utilizing standard Power Shell and Exchange management cmdlets to automate production monitoring, health checks, and simulated mail flow.

+  
** Workforce Mentorship & Documentation:
** Author and maintain comprehensive standard operating procedures (SOPs), deployment guides, and knowledge-base articles; provide technical training and guidance to Tier 1 and Tier 2 system administrators.

+  
** DOD
365 & DISA Troubleshooting Liaison:
** Assist enterprise users with complex DOD
365-Joint and DOD
365-SEC access issues. Gather technical data and collaborate directly with Defense Information Systems Agency (DISA) technicians to isolate, reproduce, and determine the scope of cloud-tenant anomalies impacting our local workforce  _(

Note:

Cloud tenant administration is managed externally)._

+  
** Infrastructure Integration:
** Configure and manage essential infrastructure dependencies required for production Exchange operations, including Active Directory (AD), Public Key Infrastructure (PKI), Group Policies, and Windows Server environments.

** WHAT YOU'LL NEED TO SUCCEED:*
* ** Basic Qualifications*
* +  
*
* Education:

** Bachelor's degree in Systems Engineering, Computer Science, Information Technology, or a related field (or equivalent combination of education, technical training, and military/work experience).

+  
*
* Experience:

** Minimum of 5-8 years of direct experience with Microsoft Exchange Server engineering, Windows Server administration, and enterprise-level production support.

+  
** Security Clearance:*
* ** Active Top Secret/SCI security clearance is required.*
* +  
** U.S. Citizenship:
** Required due to the nature of the classified work environment.

** Required Skills & Technical Competencies*
* +  
** Enterprise Messaging:
** Deep technical expertise in Microsoft Exchange Server architecture, database availability groups (DAG), transport pipelines, and client access protocols in large-scale production environments.

+  
** Tier 3 Troubleshooting:
** Advanced diagnostics capability for complex system integration, identity management, and cross-domain communication failures.

+  
** Directory & Security

Infrastructure:
** Strong proficiency with Active Directory (identity management, schema extensions, replication), PKI (certificate lifecycle, encryption, signing), and Windows Server…