Damage Prevention Systems Analyst

Damage Prevention Systems Analyst

At Peoples Gas, we work to make lives better throughout Florida with safe, resilient, clean and affordable natural gas solutions. Our diverse and inclusive team serves more than 520,000 customers across Florida through operations in 14 service areas and our corporate headquarters. We're an innovative and collaborative company focused on building engaged and empowered team members who are valued and celebrated to drive our success.

You'll find competitive pay, inclusive health and wellness programs, and wide-ranging training and professional development. Whether it's your first job or your next big move, Peoples Gas is a growing company with career opportunities that fit your future. Start here.

Help Protect Critical Infrastructure Through Technology and Innovation. Do you enjoy solving problems, working with data, improving systems, and supporting operational teams through technology? As a Damage Prevention Systems Analyst, you'll help support the technology and business systems that play a critical role in pipeline safety and damage prevention. You'll work with business users, operations teams, IT professionals, and software vendors to improve system performance, enhance reporting, support compliance efforts, and drive continuous improvement initiatives.

This opportunity is ideal for a technology-savvy analyst who enjoys combining data analytics, system administration, business process improvement, and user support to make a measurable impact on safety and operational performance.

Make a direct impact on pipeline safety and damage prevention efforts

Design dashboards and reporting tools used to support business decisions

Partner with operations, leadership, IT, and vendors

Lead system improvement and technology enhancement initiatives

Leverage Power BI, data analytics, and modern business applications

Gain experience in a highly regulated utility environment

Support Critical Business Systems

Support the administration and effective use of the Damage Prevention Ticket Management System.

Monitor system performance, data quality, user activity, and operational trends.

Assist with system configuration, testing, implementations, and enhancement projects.

Help ensure business processes, documentation, and system procedures remain accurate and up to date.

Build Data & Reporting Solutions

Design, develop, and maintain Power BI dashboards, reports, and business intelligence tools.

Analyze operational data to identify trends, opportunities, and areas for improvement.

Ensure data consistency, accuracy, and integrity across reporting sources.

Translate business needs into meaningful reports and visualizations that support decision-making.

Provide User Support & Training

Serve as a key resource for end users by providing technical support, troubleshooting assistance, and training.

Help users maximize the value of business applications and reporting tools.

Document issues, coordinate testing activities, and support successful technology deployments.

Drive Process & Technology Improvements

Gather and analyze user feedback, business requirements, and enhancement requests.

Collaborate with IT, operations teams, and vendors to improve processes and system performance.

Identify innovative technology solutions that increase efficiency, strengthen compliance, and reduce damage prevention risks.

What Success Looks Like

Reliable, user-friendly systems that support daily operations

Accurate dashboards and reports that drive informed decisions

Strong user adoption and engagement with business applications

Timely resolution of system issues and enhancement requests

Improved operational effectiveness and compliance performance

What We're Looking For

Required Qualifications

Bachelor's degree in Business Analytics, Accounting, Business Management, Engineering or related field from an accredited institution.

4 years of experience supporting the use of software/platforms by end users

Strong organizational, analytical, and problem-solving skills with the ability to manage multiple priorities; self-motivated with the ability to work independently.

Good interpersonal and communication skills.

Must have related technology knowledge and the ability to comprehend and effectively communicate software/platform functionality, specifications, procedures, and reporting requirements.

Proficiency in Excel and Word.

Ability to analyze data, troubleshoot issues, and develop practical solutions to support business operations.

Preferred Qualifications

Experience support within a regulated utility.

Experience creating Power BI dashboards and working with SharePoint lists.

System administration experience in development and implementation.

Technical writing experience.

Skills That Will Help You Thrive

Power BI Development

Business Intelligence & Reporting

Data Analytics

Business Systems Support

System Administration

Process Improvement

User Training & Support

Share Point

Business Applications

Data Visualization

Root Cause Analysis

Technology Implementation

Pipeline Safety…