Learning and Development Specialist

Select how often (in days) to receive an alert:

At Tampa Electric, dependable electricity starts with dedicated individuals whose talent, skill and passion drive our success. We’ve been lighting the way for West Central Florida for more than 125 years—and we’re just getting started.

Join us and build a rewarding career with competitive pay, comprehensive benefits and a culture that supports your growth. Your potential finds its purpose at Tampa Electric.

We proudly deliver 99.98% electric service reliability to nearly 860,000 customers across 2,000 square miles of Hillsborough County and parts of Polk, Pasco and Pinellas counties. Through innovation and strategic investments, we’re creating a cleaner, brighter energy future—while delivering exceptional service every step of the way.

We reflect the communities we serve and foster a workplace where every employee feels welcomed, valuedand engaged. Join our team of energy experts and help shape the future of power.

Storm Duty Requirements

Tampa Electric and its sister companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our Tampa Electric customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

Responding to storm swill be considered a condition of employment.

Title: Learning and Development Specialist
Company: Tampa Electric Company
State and City: Florida
- Tampa
Shift: 8 Hr. X 5 Days

POSITION CONCEPT

The Learning and Development Specialist supports the day-to-day administration and operation of the enterprise Learning Management System (LMS). Maintains accurate learning records, processes assignments and registrations, publishes and tests digital learning content, runs standard reports, resolves routine user issues, and follows established governance, security, and quality standards. Works with internal customers and system partners to provide a reliable, user-friendly learning experience across company affiliates.

PRIMARY DUTIES AND RESPONSIBILITIES

LMS Administration, Operations & User Support (80%)

• Complete LMS administration, including approved user updates, role-based security changes, catalogs, curricula, certifications, notifications, assignments, scheduling, waitlists, and recurring compliance activities.
• Maintain accurate learning records and catalog information using established naming, metadata, version-control, archival, security, and data-quality standards.
• Run, validate, and distribute standard reports for compliance, completions, and learning activity; identify discrepancies and escape material issues.
• Resolve routine user and system issues, document requests, and elevate issues that require configuration, policy, integration, or vendor decisions.
• Provide standard LMS orientations, demonstrations, job aids, and approved system communications for learners, people leaders, instructors, and designated administrators.
• Coordinate routine requests with Human Resources, Human Resources Information Systems (HRIS), Information Technology, Compliance, business contacts, and vendors.
• Support testing, access reviews, audits, and approved system changes by following documented procedures and maintaining required documentation.

Content Hosting, Testing & Technical Publishing (20%)

• Upload and test approved SCORM, xAPI, AICC, and digital learning assets using documented publishing procedures.
• Convert function-provided PowerPoint presentations into functional digital learning courses using Articulate 360, including building interactions, publishing course packages, uploading them to the LMS, testing functionality and completion tracking, and troubleshooting technical issues.
• Coordinate with subject matter experts (SMEs) and vendors to collect files and resolve routine publishing issues.

RELATIONSHIPS

Internal: L&OE team, HR, HRIS, Technology, Compliance, Functional Training Departments, People Leaders, SMEs, Communications, and Program Managers

External: L&OE vendors, LMS…