Manager Site Reliability Engineering

Come join Deepwatch’s team of world‑class cybersecurity professionals and the brightest minds in the industry. If you're ready to challenge yourself with work that matters, then this is the place for you. We're redefining cybersecurity as one of the fastest growing companies in the U.S. – and we have a blast doing it!

Deepwatch is the leader in managed security services, protecting organizations from ever‑increasing cyber threats 24/7/365. Powered by Deepwatch’s cloud‑based security operations platform, Deepwatch provides the industry’s fastest, most comprehensive detection and automated response to cyber threats together with tailored guidance from dedicated experts to mitigate risk and measurably improve security posture. Hundreds of organizations, from Fortune 100 to mid‑sized enterprises, trust Deepwatch to protect their business.

Our core values drive everything we do at Deepwatch, including our approach to tackling tough cyber challenges. We seek out tenacious individuals who are passionate about solving complex problems and protecting our customers. At Deepwatch, every decision, process, and hire is made with a focus on improving our cybersecurity solutions and delivering an exceptional experience for our customers. By embracing our values, we create a culture of excellence that is dedicated to empowering our team members to explore their potential, expand their skill sets, and achieve their career aspirations, which is supported by our unique annual professional development benefit.

• 2025, 2024, 2023, 2022 and 2021 Great Place to Work Certified
• 2024 Military Times Best for Vets Employers
• 2024 US Department of Labor Hire Vets Gold Award
• 2024 Forbes' America’s Best Startup Employers
• 2024 Cyber Defense Magazine, Global Infosec Awards
• 2023 and 2022 Fortress Cybersecurity Award
• 2023 $ 180M Series C investment from Spring coast Capital Partners, Splunk Ventures, and Vista Credit Partners of Vista Equity Partners
• 2022 Cybersecurity Excellence Award for MDR

Reports to: VP, Product Engineering

Location: While proximity to Tampa is preferred to support hybrid schedule in Tampa Center of Excellence, we’re open to remote candidates who can support the Eastern Time Zone.

Lead the architecture, automation, and reliability of secure, scalable cloud infrastructure (AWS, GCP) and developer platforms within a cybersecurity context. Inspire Dev Ops excellence, deliver high availability, and drive operational resilience—all while mentoring a high‑caliber SRE team.

• Lead and grow the SRE team, setting direction, mentoring and managing engineers, and fostering excellence.
• Design and manage cloud and containerized infrastructure with IaC (Terraform).
• Implement robust CI/CD pipelines integrating security and compliance.
• Build scalable observability systems, leading the definition of SLIs / SLOs and dashboards.
• Manage incident response, root cause analysis, and postmortems; automate recovery via playbooks/runbooks.
• Drive capacity planning, performance tuning, and cost efficiency.
• Collaborate with Info Sec, Dev Sec Ops , and Compliance teams—ensuring alignment with frameworks like FedRAMP, NIST, RMF.
• Support program‑level initiatives, communicating effectively with stakeholders.
• Promote a culture of reliability, security, and developer efficiency.
• Maintain an active “player” role, dedicating approximately 75% of your time to hands‑on engineering (design, coding, and architecture) and 25% to leadership, mentorship, and management.

• 8+ years in SRE, Dev Ops, or Platform Engineering; with technical leadership experience ready to step into management as a player/coach.
• Proven cloud experience (AWS, GCP) and container orchestration (Kubernetes, Docker).
• Strong coding/scripting (Python, GO) and proficiency in IaC and Git Ops.
• Deep knowledge of observability tools and defining reliability metrics.
• Experienced in incident handling (Pager Duty, Datadog) and post‑incident evaluations.
• Demonstrated success in mentoring and developing junior/mid‑level SRE talent, moving beyond delegation to hands‑on technical coaching.
• Familiarity with regulatory or cybersecurity…