Cloud Engineer

Seeking a mid-level Azure Cloud Engineer/Administrator to own and evolve our Azure dev and production environments supporting customer-facing web and mobile products. The application architecture includes APIs, static web applications, and Azure SQL, along with the security and scalability support systems required to operate them in production. This role provides Level 3 support as needed.

• Responsibility for Azure dev and prod subscriptions and the core services supporting our applications (App Service, Functions, Storage, SQL).
• Responsibility for App Service operations, including plans/apps, configuration, deployment slots, scaling settings, custom domains, and SSL bindings.
• Responsibility for network and security controls across the platform (VNets/subnets, NSGs, routing, Front Door/WAF, TLS/SSL certificate lifecycle, and related access policies).
• Responsibility for intra-region resiliency, including periodic recovery testing.
• Responsibility for serving as the Level 3 escalation owner for Azure/platform incidents.
• Responsibility for Azure Monitor and Log Analytics observability for platform services, including alerting, dashboards, and operational runbooks.
• Responsibility for change control and automation deployment via Infrastructure as Code.
• Responsibility for platform documentation (standards, SOPs, knowledge base content) to enable consistent support and onboarding.

• Azure networking and private connectivity (VNets, NSGs, routing, VPN, Private Endpoints, Private DNS).
• Edge and web security (Front Door, WAF).
• Key Vault and TLS/SSL certificate lifecycle management.
• Azure Monitor and Log Analytics for infrastructure visibility and alerting.
• IaC and automated deployments (Git, Azure Dev Ops pipelines or equivalent).

• 3–6 years of hands-on Azure cloud engineering experience supporting production workloads.
• Experience operating internet-facing applications with security controls (WAF, TLS, DNS).
• Experience using IaC with operational documentation (runbooks, SOPs).

• Ownership mindset with collaboration across IT staff, operations, and leadership.
• Comfortable interacting with external IT teams and customer stakeholders.
• Professional and courteous communication with customer technical audiences.
• Detail-oriented with consistent, high-quality documentation habits.
• Reliable, organized, and calm under pressure during production-impacting events.