Technical Solution Specialist

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At Reltio®, we believe data should fuel business success. Reltio’s AI‑powered data unification and management capabilities—encompassing entity resolution, multi‑domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award‑winning data unification and cloud‑native MDM capabilities to improve efficiency, manage risk and drive growth.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence.

We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

The Technical Solution Specialist at Reltio is a key technical enabler for the Solutions Consulting team, playing a vital role within the Demo Operations function. This individual is responsible for the setup, configuration, customization, and maintenance of Reltio's demonstration environments. The Technical Solution Specialist will ensure that our demo platforms are robust, current, and effectively showcase the power of Reltio's data unification and AI capabilities.

This role requires strong technical aptitude, problem‑solving skills, and a passion for creating impactful demonstration experiences.

• Configure and maintain standard and customized demonstration environments for Reltio's data unification and AI platform.
• Load, manage, and refresh datasets within demo environments to support various industry use cases and prospect‑specific scenarios.
• Assist Solutions Consultants with technical aspects of demo preparation, including light scripting, data manipulation, and basic integration setups.
• Troubleshoot and resolve technical issues within the demonstration environments promptly to ensure availability and reliability.
• Document demo environment configurations, customization procedures, and troubleshooting guides.
• Collaborate with Solutions Consultants and SC Management to understand evolving demo requirements and implement necessary technical changes.
• Support the creation and maintenance of reusable demo assets and technical components.
• Stay updated on Reltio product releases and new features, ensuring demo environments reflect the latest capabilities.
• Assist in testing new product features within the context of demonstration environments.
• Manage access and permissions for demo environments.

• Associate's or Bachelor's degree in Computer Science, Information Technology, or a related technical field, or equivalent practical experience.
• Minimum 2‑5 years of experience in a technical support, IT operations, technical pre‑sales support, or similar role within the enterprise software industry.
• Strong technical troubleshooting and problem‑solving skills.
• Experience with data management concepts and working with databases (SQL or No
  
  SQL).
• Familiarity with scripting languages (e.g., Python, JavaScript, Shell scripting) for automation and customization.
• Understanding of web technologies, APIs (REST/JSON), and basic integration concepts.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast‑paced environment.
• Good communication skills and ability to work collaboratively with technical and non‑technical team members.
• Experience working with cloud platforms (e.g., AWS, GCP, Azure) and their services.

• Familiarity with data unification, master data…