Technical Manager, Clinical Healthcare SaaS - Tampa ​/Hybrid ($150K

Manager, Technical Solutions (SaaS) | Hybrid in Tampa, FL (Hybrid/EST)

We're seeking a Manager, Technical Solutions to lead a team of clinical and technical solution consultants supporting the implementation and optimization of our enterprise healthcare software for healthcare organizations. This role combines people leadership of a small team, customer consulting, solution architecture, and AI-driven process improvement to deliver successful client outcomes.

Note:

The Hired Manager will have experience working in UM/CM, Pharmacy, or Appeals.

What You'll Do

• Lead, coach, and develop a high-performing team of solution consultants and subject matter experts.
• Drive successful software implementations from requirements gathering through deployment and post-go-live support.
• Partner with customers to design scalable solutions, integrations, and workflows that align with clinical and operational goals.
• Oversee complex integrations using REST APIs, HL7, FHIR, XML, JSON, SQL, Postman and other interoperability standards.
• Champion the adoption of AI-enabled tools to improve documentation, analysis, testing, and delivery efficiency.
• Serve as a trusted advisor to customers on best practices, interoperability, and solution strategy.
• Lead technical troubleshooting, customer escalations, and cross-functional collaboration.
• Define future-state integration architectures and guide migration from legacy interfaces to modern API-first platforms.

What We're Looking For

• 5+ years of experience in solution consulting, systems integration, implementation, or technical consulting within healthcare technology.
• Strong Utilization Management, Care Management, Pharmacy Management, and Appeals
• Some previous people leadership or team management experience.
• Strong knowledge of healthcare interoperability standards including HL7, FHIR, REST APIs, XML, JSON, and SQL.
• Experience with enterprise SaaS implementations, cloud platforms (AWS preferred), and AI-enabled technologies.
• JIRA or other ticketing system knowledge.
• Excellent communication, customer-facing consulting, and stakeholder management skills.
• Bachelor's degree in Computer Science, Information Systems, Healthcare Informatics, or a related field (or equivalent experience).
• Drug Screen and Background Check will be required (Federal Healthcare Requirement)