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L1 Tech Support Specialist - POS & Hospitality (Tampa)
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-08-23
Listing for:
Mad-Mobile
Full Time
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Mad Mobile in Tampa is seeking an L1 Associate Technical Support Specialist to join the team at our HQ. You will answer and document customer inquiries, resolve issues, and maintain high satisfaction levels for CAKE product users in a fast-paced environment.
You will collaborate with the Customer Support Manager and peers to define processes and deliver consistent service across phone, email, SMS, and chat channels. Experience in hospitality or retail tech is a plus.
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