Solutions Engineer; Senior

Senior Solutions Engineer

Worth AI is looking for a Senior Solutions Engineer to be a key technical partner throughout the pre-sales and post-sales lifecycle. In this role, you'll bridge the gap between complex customer requirements and Worth's AI-powered KYB, KYC, AML, and identity verification platform working closely with Sales, Customer Success, and Engineering to drive successful outcomes for financial institutions and fintechs of all sizes.

Partner with the sales team as a technical expert during discovery, scoping, and solution design while owning the technical narrative from first call through close.

Lead and deliver tailored product demonstrations and proof-of-concept engagements that map Worth's capabilities directly to a prospect's compliance, onboarding, and underwriting workflows.

Develop and execute detailed implementation plans, timelines, and success criteria for new client deployments, ensuring smooth handoffs and a fast time-to-value.

Serve as the primary technical point of contact during onboarding, coordinating across internal engineering, product, and data teams to resolve integration questions and unblock client teams.

Design and deliver customer training programs and technical documentation to drive platform adoption and self-sufficiency.

Capture and synthesize client feedback post-implementation, partnering with Product to translate real-world use cases into roadmap input.

Collaborate with Customer Success Managers to identify expansion opportunities, close training gaps, and build enablement materials that support long-term account health.

Stay current on Fin Tech, Reg Tech, and AI trends particularly in KYB/KYC, AML, fraud detection, and SMB lending and bring that context into client conversations and internal strategy discussions.