SOCRATES System Administrator

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Full Time Technical Tampa, FL, US

2 days ago Requisition

Salary Range: $95,000.00 To $ Annually

Endurion is a mission integrator built by and for the Special Operations community, providing end-to-end solutions across intelligence, operations, and technology. Founded and led by former Special Operations Forces operators and mission experts, the organization is rooted in firsthand experience with complex operational environments and high-stakes missions. Endurion partners closely with its customers to understand their unique challenges and deliver tailored, mission-focused capabilities.

Team members join a culture that values adaptability, operational excellence, and innovation in support of critical national security objectives.

Reporting to the Director of Special Programs, the SOCRATES System Administrator position supports the U.S. Special Operations Command (USSOCOM) SOF AT&L PEO-C4 to provide SOCRATES System Administration, networking, and desktop surge support to the SOCRATES PMO, USSOCOM HQ, Components, and TSOC’s J6 and J2 organizations, both CONUS and OCONUS.

• Supporting SOCRATES PMO, HQ J63, Components and TSOCs in critical workstation replacements, mandatory Win 11 transition, evolutionary technology insertions, network/systems integrations, expansion efforts, 2-Factor Authentication integration, troubleshooting, coordinating site visits, and Unified Communications (desktop voice and VTC) migration with Jabber.
• Work on help desk tickets at levels 1, 2, and 3, ranging from user problems and setups to complete system and network integrations.
• Designing and installing network segments, Local Area Networks, and network connections and cabling.
• Performing troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
• Testing and configuring software and maintain and repair hardware and peripheral devices
• Perform troubleshooting and repairs for all IT-related issues, for CONUS and OCONUS Users.
• Potential Contingency Operations Support resulting in personnel working OT, deploying, and/or working various shifts (i.e. 12 hours and 12 hours off or 7 days on and 7 days off)

• IT related degree preferred

• Over 3 years of work-related experience with DoD customers.

• Mandatory:
  Security +
• Desired: A+, Network +, Microsoft or Cisco Certified Network Associate
• Must possess a Top-Secret clearance with SCI eligibility.

• Ability to communicate with people with various levels of technical knowledge
• Diagnostic and problem-solving skills to troubleshoot problems and find solutions
• Proficiency in IT Desktop computers, software and database systems
• Proven experience as network technician or relevant position
• Outstanding diagnostic, problem-solving and analytical skills
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
• Hands-on experience with common software and hardware
• Dexterity when handling manual repairs and tests
• Excellent oral and written communication and interpersonal skills

• Must have a valid US Passport.

• Must be able to perform essential duties satisfactorily with reasonable accommodations.
• Work is generally done sitting, talking, hearing, and typing. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.
• Work is regularly performed onsite at Mac Dill AFB or other DoD installations in a combination of office and conference settings and routinely uses standard office equipment.
• Standard Hours of Operations. 8:00AM – 4:30PM Eastern Time, Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings.
• Telework. Shall be permitted as allowed by the Government on a case-by-case basis for the convenience of the…