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Overnight Shift T1 NOC Help Desk - Tampa
Job in
Tampa, Hillsborough County, Florida, 33602, USA
Listed on 2026-09-02
Listing for:
Insight Global
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
NOC Help Desk Candidate
Required Skills & Experience - 2+ years of experience within a helpdesk environment
- Good understanding of network troubleshooting to include connectivity and latency
- Understanding of ports, protocols, IP addresses
- Basic Windows and Linux commands
- Excellent communication and customer service skills
Nice to Have Skills & Experience - Physical security experience (access controls, CCTV, cameras, etc)
- Data center experience
- IT certifications (A+, Network+, Security+)
Job Description An employer is looking for a NOC Help Desk candidate in the Tampa, FL, area. The candidate will be working in a NOC that doubles as a call/support center for their customer. This position focuses on tier 2 network troubleshooting support. The candidate will be responsible for working on any escalated tickets as well as network monitoring.
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