Help Desk Technician — Cloud-First IT Support Specialist
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-09-05
Listing for:
MetroSys, Inc.
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Metro Sys, Inc. is seeking a Help Desk Technician I to deliver frontline technical support for end users in a modern Windows-centric environment. You will handle Microsoft 365, Jump Cloud, and endpoint issues with strong customer service.
Responsibilities include Tier 1 support via tickets, phone, and remote tools, password resets, account provisioning, and documenting incidents. Ideal candidates have 1–3 years of experience and solid communication skills.
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