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Global KYC Transformation Lead - Process Reengineering
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-09-07
Listing for:
Citigroup Inc.
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
Change Management
Job Description & How to Apply Below
Citi seeks a Director of Global KYC Process Reengineering & Simplification to lead a once-in-a-generation transformation of Know Your Customer operations on a global scale from Tampa. You will dismantle over-engineered workflows, design standardized operating procedures, and partner with Technology, Product, and Compliance to deploy automation, including RPA, enabling a data-driven operating model.
You will drive change management across regions, establish KPIs for process quality and cycle time,
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