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Tier II Service Desk Technician: Advanced IT & Networking
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-09-08
Listing for:
Virtumarc
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Virtumarc is seeking a Tier II Service Desk Technician in Tampa, FL to provide advanced technical support, mentor Tier I staff, and act as the escalation point for complex desktop, server, and network issues. You’ll perform proactive maintenance and support disaster recovery, while maintaining strong client communication and incident documentation.
You will troubleshoot WAN/LAN, DNS/DHCP, VLANs, VPNs, Citrix, and Microsoft 365, while ensuring policy adherence and service quality in a fast-paced
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