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IT Help Desk Specialist — Fast, Customer-Focused
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-09-09
Listing for:
Impulse Strategic Solutions
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Impulse Strategic Solutions in Tampa, FL is seeking a Help Desk Representative to be the first point of contact for end users seeking technical assistance. You will provide timely, accurate, and customer-focused support for IT incidents and service requests, including hardware, software, and basic network issues, while following SLAs.
The role requires strong communication, problem solving, and documentation skills, with escalation to Tier 2/3 when needed.
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