Cleared Senior PC Technician; Top Secret

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* US CITIZENSHIP REQUIRED*

* NO STAFFING AGENCIES*

* THIS IS AN ON-SITE POSITION-REMOTE WORK IS NOT SUPPORTED*

DESCRIPTION OF POSITION/DUTIES:

All Points is seeking a dedicated Senior PC Technician to join our Team at Mac Dill AFB, in Tampa FL.This is an ON-SITE position-remote work is NOT Supported. This position requires an active, current, and fully adjudicated US DOD Top Secret Clearance with SCI eligibility. Candidates that do not have an active Top Secret Clearance are not eligible.

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (Net Ops); maintain systems and network infrastructure; provide end user and common device support;

provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

Under the direction of the Senior PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity. This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. The PC Technician may be required to provision and maintain mobile devices (NIPR, SIPR and Gray).

PC Technicians shall provide system and network infrastructure services to operate, maintain, monitor, defend, and manage hardware, software, MAN routing and switching infrastructures, including network hardware and software.

Job Responsibilities (including but not limited to):

• Troubleshooting and proactively resolving technical issues.
• Responding to requests for technical
• Providing recommendations for technical
• Providing technical problem solving for customer support of database
• Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers
• Installing and configuring application and operating system software and upgrades
• Troubleshooting and repairing hardware and network connectivity issues
• Removing old equipment and performing data migration to new machines
• Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
• Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
• Analyzing and making recommendations for hardware and software standardization
• Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission

EDUCATION:

• BS + 8-10 years of experience OR MS + 6-8 years of experience OR PHD with 3-5 years of experience OR HS and 12
  -16 Years experience

YEARS OF EXPERIENCE:

• BS 8-10 Years
• MS 6-8 Years
• PHD 3-5 Years
• HS 12-16 Years

SKILLS/CERIFICATIONS:

• UNITED STATES CITIZENSHIP REQUIRED
• Active, Current, and fully adjudicated US Department of Defense Top Secret Clearance with SCI eligibility required. No exceptions.
• Security+/Security+CE or equivalent IAT II compliant Certification

SECURITY CLEARANCE:

• Active, Current, and fully adjudicated US Department of Defense Top Secret Clearance with SCI eligibility. Candidates without a Top Secret Clearance are note eligible.

Positions with All Points are Full-time, Direct, and we offer a full benefit package.

For more information, please visit our Career Portal.

ALL POINTS IS AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Information Technology
• Industries IT Services and IT Consulting

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