Distributed Computer Systems Analyst

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Date:
Sep 8, 2026

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Requisition No:882912

Agency:
Children and Families

Working Title:

DISTRIBUTED COMPUTER SYSTEMS ANALYST -

**** This is a tentative vacancy posting.****

This is an open competitive opportunity.

This position is located at the DCF Offices in Tampa in the Office of Information Technology Services.

This position supports several surrounding offices. Travel is required.

This position supports emergency events. Travel and extraordinary hours may be required.

Only US citizens and lawfully authorized alien workers will be hired.

All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).
Verification of Selective Service registration will be conducted prior to hire
. For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided and you required to repay all benefits received depending upon the date of your retirement.

Responses to qualifying questions concerning education, experience, knowledge, skills and/or abilities for this position must be verifiable by documentation provided (candidate profile AND resume (if one is attached) through the electronic application process. Putting “see resume” does not substitute for completing all sections of the Candidate Profile. Candidates with incomplete candidate profiles may not receive employment consideration.

At least one year of experience working in an IT environment in either a field-based support capacity or a call center capacity. Education can substitute on a year for year basis

At least one year of experience supporting Windows 10 or newer Windows operating systems and compatible applications.

Technical understanding of computer hardware, software and networking systems and troubleshooting/problem solving skills.

Valid Driver’s License and possess an operational private vehicle for use in performance of daily work activities.

Working outside normal shift/business hours.

Navigate tight spaces which may involve a combination of kneeling, crawling, bending, stooping, climbing ladders, and/or reaching.

Ability to lift 30 pounds and move equipment

Experience in customer call documentation and tracking system/ticketing system.

Experience supporting VoIP products.

Experience working in an Information Technology Support environment.

College or trade school education in Information Technology field.

Experience in supporting Windows 10 or newer Windows operating systems & compatible applications.

Experience in support of MS Office 365 applications.

Experience using remote control applications.

This is technical work installing, implementing, maintaining, and supporting multiple computer systems for use by end-users including the hardware, software, networking, and communications components.

This work includes on-site support and support of end-users working remotely.

This position is not eligible for telework.

Provides accurate, timely desktop computer technical work installing, implementing, maintaining, and supporting computer systems for use by end-users including the hardware & software components to both Department and outside agency customers.

Coordinates work assignments…