IT Business Management Director

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Director of IT Performance Management will strengthen the transparency, governance, and effectiveness of IT performance reporting across DTCC. This role leads the development and ongoing enhancement of IT Governance Metrics, supports the operation of the IT Governance Committee, and serves as Product Owner of the IT Metrics Portal. Through strong data governance, stakeholder collaboration, and continued advancement of automation and AI, this leader will improve how IT performance is measured, communicated, and used to support management and governance decisions.

• Provide strategic leadership for the IT Performance Management function, including governance metrics, performance reporting, and related policies, procedures, and controls.
• Partner with senior technology leaders, governance stakeholders, regulators, and control functions to strengthen performance insights across the IT organization.
• Own the strategy, roadmap, and adoption of the IT Metrics Portal, ensuring it delivers a centralized, scalable, and user-friendly experience for IT performance insights.
• Lead the evolution of the IT Governance Metrics, driving continuous improvement, industry benchmarking, Board reporting alignment, and increased adoption of automation and AI capabilities.
• Oversee preparation and coordination of monthly IT Governance Metrics presentations for the IT Governance Committee and Technology and Cyber Committee
• Lead the administration and operating rhythm of the IT Governance Committee, including scheduling and facilitating meetings, managing agendas and materials, documenting minutes, and submitting required materials to regulators.
• Coordinate the IT Governance Committee’s annual self-assessment and charter refresh.
• Manage responses to ad hoc regulatory requests and support periodic internal audits, external audits, and regulatory examinations.
• Lead annual updates to the IT Performance Management Policy and Procedure, the IT Governance Committee Charter, and the Technology and Cyber Committee Charter.
• Lead and develop a high-performing team while fostering a culture of accountability, innovation, operational excellence, and continuous improvement.

• Minimum of 10 years of related experience
• Bachelor's degree preferred or equivalent experience

• 10+ years experience in IT…